Since covid, have you had issues with visitors that are confrontational?Resources for museum customer service training and museum visitor experience training are available from Mark Walhimer and Museum Planning, LLC.I...
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As part of Designing Museum Experiences have created an interactive museum inclusion simulator, The Future; A Museum Inclusion Simulator.
Why Did You Write Designing Museum Experiences? About five years ago I started teaching at Ibero University in Mexico City and a student asked me “how do you create an…
The history of colonization, white imperialism, and white supremacy in the United States, and recognize that museums can be vehicles of those evils. It not possible to move forward with creating inclusive, community-centered museums without acknowledging and owning the way we behave and communicate.