Museum Community Engagement Resources
Quote: “remaking museums as agents of change, embracing diversity, deepening community engagement, and focusing on social justice”
– Kathleen McLean
Museum 360 10 Step Process
- Clearly stated Change the project will create and roles
- Context, Demographics, and Stakeholders
- Mapping, most importantly Empathy Mapping
- Audience Segmentation
- Strategy Including Stakeholder Analysis
- Tactics
- KPIs and Metrics
- Testing, Evaluation, Iteration
- Marketing
- Launch
Microsoft Education Transformation Assessment Tool for LAM (Libraries and Museums) https://edujourney.microsoft.com/lam/take-assessment/
Positionality
Social Identity Map: A Reflexivity Tool for Practicing Explicit Positionality in Critical Qualitative Research https://journals.sagepub.com/doi/pdf/10.1177/1609406919870075
Harwood Method of Community Engagement
Communities have challenges. Libraries can help. http://www.ala.org/tools/sites/ala.org.tools/files/content/LTCGettingStarted_DigitalWorkbook_final010915.pdf
Strategic Planning and Turning Outward
https://theharwoodinstitute.org/news/2017/9/21/turning-outward-and-strategic-planning
Digital Readiness and Innovation in Museums, Knight Foundation https://knightfoundation.org/wp-content/uploads/2020/10/Digital-Readiness-and-Innovation-in-Museums-Report.pdf
Theory of Change
Ten Step, How to Build a Theory of Change
https://knowhow.ncvo.org.uk/how-to/how-to-build-a-theory-of-change
Outcome Mapping
https://www.outcomemapping.ca/download.php?file=/resource/files/OM_English_final.pdf
Outcome mapping: A method for tracking behavioral changes in development programs
https://www.outcomemapping.ca/download/csette_en_ILAC_Brief07_mapping.pdf
The Center for Theory of Change
Engaging your Community: A Toolkit for Museums https://cdn2.hubspot.net/hubfs/316071/Tamarack_New_Website/A_CE_Museums_Engaging_your_Community_Toolkit.pdf
Community Issue Exhibition Toolkit PDF https://static1.squarespace.com/static/5a8e0a68f9a61e43fb3eb0e2/t/5d0d7ca1321ce60001d7f4a5/1561164964894/Community-Issue-Exhibition-Toolkit-FINAL.pdf
Case Study: Reading Museum, Real Practice, Real Impact – Engaging with Vulnerable Communities http://happymuseumproject.org/wp-content/uploads/2010/02/HM_case_study_Reading_WEB_Mar2016.pdf
Nielsen Norman Group – Templates
Empathy Mapping: The First Step in Design Thinking https://www.nngroup.com/articles/empathy-mapping/
Placemaking