Museum Community Engagement Resources

Quote: “remaking museums as agents of change, embracing diversity, deepening community engagement, and focusing on social justice”

– Kathleen McLean

Museum 360 10 Step Process

  1. Clearly stated Change the project will create and roles
  2. Context, Demographics, and Stakeholders
  3. Mapping, most importantly Empathy Mapping
  4. Audience Segmentation
  5. Strategy Including Stakeholder Analysis
  6. Tactics
  7. KPIs and Metrics
  8. Testing, Evaluation, Iteration
  9. Marketing
  10. Launch

Microsoft Education Transformation Assessment Tool for LAM (Libraries and Museums) https://edujourney.microsoft.com/lam/take-assessment/

Positionality

Social Identity Map: A Reflexivity Tool for Practicing Explicit Positionality in Critical Qualitative Research https://journals.sagepub.com/doi/pdf/10.1177/1609406919870075

Harwood Method of Community Engagement

Communities have challenges. Libraries can help. http://www.ala.org/tools/sites/ala.org.tools/files/content/LTCGettingStarted_DigitalWorkbook_final010915.pdf

Strategic Planning and Turning Outward

https://theharwoodinstitute.org/news/2017/9/21/turning-outward-and-strategic-planning

Digital Readiness and Innovation in Museums, Knight Foundation https://knightfoundation.org/wp-content/uploads/2020/10/Digital-Readiness-and-Innovation-in-Museums-Report.pdf

Theory of Change

Ten Step, How to Build a Theory of Change

https://knowhow.ncvo.org.uk/how-to/how-to-build-a-theory-of-change

Outcome Mapping

https://www.outcomemapping.ca/download.php?file=/resource/files/OM_English_final.pdf

Outcome mapping: A method for tracking behavioral changes in development programs

https://www.outcomemapping.ca/download/csette_en_ILAC_Brief07_mapping.pdf

The Center for Theory of Change

Engaging your Community: A Toolkit for Museums https://cdn2.hubspot.net/hubfs/316071/Tamarack_New_Website/A_CE_Museums_Engaging_your_Community_Toolkit.pdf

Community Issue Exhibition Toolkit PDF https://static1.squarespace.com/static/5a8e0a68f9a61e43fb3eb0e2/t/5d0d7ca1321ce60001d7f4a5/1561164964894/Community-Issue-Exhibition-Toolkit-FINAL.pdf

Case Study: Reading Museum, Real Practice, Real Impact – Engaging with Vulnerable Communities http://happymuseumproject.org/wp-content/uploads/2010/02/HM_case_study_Reading_WEB_Mar2016.pdf

Nielsen Norman Group – Templates

Empathy Mapping: The First Step in Design Thinking https://www.nngroup.com/articles/empathy-mapping/

Placemaking

https://assets-global.website-files.com/5810e16fbe876cec6bcbd86e/5a6a1c930a6e6500019faf5d_Oct-2016-placemaking-booklet.pdf